READ WHAT OUR CLIENTS HAVE TO SAY.
OUR CLIENTS
Over the years, we have been blessed to have served so many amazing people. Whether you have been our customer for one day or for 35 years, we look forward to serving you for many years to come.
THE HEMPKINS WAY
We pride ourselves in providing personal attention to each and every individual, customer or potential customer, who calls us or walks through our door.
FEATURED TESTIMONIALS
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MORE TESTIMONIALS
“Brad has been an invaluable asset to me over the years. He is always available and willing to explain things in as much detail as necessary until I am comfortable with any given insurance situation. He has helped me through many insurance questions and situations over the years, always presenting multiple options and helping me come to the best decision for me and my needs. Never pushing one brand over another, Brad offers his knowledge and respects the decisions his clients come to. Brad is always an advocate for his clients’ best interest and has gone to bat for me many times when dealing with insurance companies on both large and small matters.”
-James Yarbrough
“Robert Hempkins has been our insurance agent for the past 15 years. He has always been there for my wife, two sons and me. We have had many normal situations through the years – new roof, car accident, etc. but we always knew that Robert and his friendly and professional staff would be there to help us through anything that might happen. I greatly value Robert’s experience and know that I can count on him to always give us the best advice on what is many times a very complex world. I appreciate that when I call Robert that he knows me and my family situation and that means a lot. I am always comfortable recommending Hempkins Insurance to my very best friends.”
-Jeff Ayres
“We have been with Hempkins insurance for about 16 years now. Robert is our representative to the insurance industry and a resource as well. With a broad customer base he knows who can do this and that, resulting in a helping hand to all of his customers. Our relationship is a win win. Thank you Mr. Robert!”
-Jimmy & Ava Ray, J C Ray Inc.
“Robert has handled all of my personal and business related insurance needs. He is very attentive and a pleasure to work with. His customer service skills far exceed those of any other service provider I have ever worked with. I trust him wholeheartedly to make the appropriate choices for me, my family, and my business. He has also taken care of many people that I have referred to him and they are all more than satisfied, as well.”
-Warren Swann, USA MedNet, LLC
“Being a G.C. in the hail & storm damage restoration industry, I cannot emphasize enough the importance of having a reliable agent to rely on when the need arises. Bradley Hempkins fits the bill. Too often, home & business owners are instructed to dial an “800” number to report their claim, and then deal with a person who may or may not ever speak with them again. I really like the idea of having someone that I know & trust handle my insurance business. Thanks Brad & Staff for all you’ve done through the years!”
-Kenneth L. Sutter, Southern Plains Roofing & Restoration
“My 17 year old daughter was rear ended at a dead stop by an uninsured motorist going an estimated 50 miles per hour. She was taken by ambulance to get checked out where whip lash was diagnosed. I contacted our agent Brad Hempkins who stood behind his promise to be responsive, guide me through the process, and step in to represent me if things were not progressing to my satisfaction. I called Brad for guidance and influence on 3 different occasions and he lived up to his word. It’s difficult to exceed my expectations when it comes to service, but Brad managed to pull it off.”
-Matt Connell
“I have been a customer of Hempkins Insurance for the past 6 years. I had never been totally happy with any of my past agents until now. Brad provides excellent customer service and is very proactive with keeping our policies up to date and making sure we are always covered with changing insurance laws. One policy does not fit all and Brad keeps a constant eye on our changing insurance needs. I have only filed one claim during this 6 years and it was effortless. Brad handled 100% of the coordination, details and follow-up with a caring attitude. I really like the family environment he creates with customers and staff. He knows me and understands my family’s needs. I don’t feel like just a policy holder!”
-Lynne Smith
“Our family has been insured by Hempkins Insurance for several years. We have many insurance needs. In addition to our home and cars, we have the extra liabilities of rental properties, a boat, and a teen driver! Brad helps us sleep better at night knowing that our umbrella policy gives us added liability coverage in case we need it.
The way I look at it, Brad Hempkins does not work for an insurance company he works for me. That’s the beauty of having an independent agent. Brad does not just sell me the only policy he has on the shelf but he finds and customizes a policy for my specific needs and goals. Communicating these needs and goals with his office is very easy and when changes need to be made or questions arise they are handled personally and efficiently. I feel that I have a great resource in Brad and Hempkins Insurance.”
-Selena Milstead
“Brad was very helpful when I initially contacted him to discuss various insurance needs for automotive (personal and business), renters (personal), and a business liability policy. I was very pleased with his recommendations but more importantly was the reductions in premiums. Additionally, his office personnel are always smiling, willing to assist, and professional. They greet you by name when you come to the office and are never too busy to see how they can assist.
I had an emergency situation develop on a Saturday afternoon regarding a vehicle that needed towing. Within minutes of my call to Brad for assistance; he called me back plus made the arrangements for the towing company to pick my vehicle up and deliver to the auto dealership before they closed for the weekend. He also followed up with me to see if there were any questions or issues as to coverage. I’m very pleased with his personal service and competitive policies.”
-Bill Spicer
“Several years ago, I was having trouble finding insurance for multiple properties that I own. Hempkins Insurance was recommended to me by another insurance agent. I met with Angela Austin and she began to go to work. Robert Hempkins met with me at my properties to make sure that we had the right amount of coverage. I left their office a few days later with homeowners, automobile, and insurance on my rental properties, plus all the recreational toys that we have. Now all I have to do is make one phone call and everything will be taken care of. On one claim, there was a shortage on my damages and it was caught by Angela. The entire office is very helpful and kind. I am so thankful I was led to Hempkins Insurance.”
-Darrin Tatum
“My relationship with Hempkins Insurance is like no other I have experienced. Kris Spiegel and his team go above and beyond looking out for our interests. His knowledge of the construction industry makes him and Hempkins Insurance invaluable. It’s like having an in-house insurance department. Hempkins Insurance is definitely on the Vaquero Underground Team.”
-Jeff Denham, Vaquero Underground
“I would just like to say that Candace DeLuna was one of the main reasons I came back to Hempkins Insurance. She makes you feel like family. She has great customer service skills and she will go the, extra mile to make sure all your insurance needs are satisfied.”
-Karen Lewis